---
title: "Manage Digital Humans: runs, questions, export"
description: "See what each run of a Halo Digital Human did, answer its questions, run or pause it by hand, export it for a colleague, or uninstall it."
type: "how-to"
audience: ["office"]
prerequisites: ["digital-humans/create"]
related: ["digital-humans/capabilities", "digital-humans/triggers", "digital-humans/keep-running"]
lang: "en"
canonical: "https://hello-halo.cc/docs/en/digital-humans/manage.html"
last_updated: "2026-10-19T00:11:17+08:00"
source: "Halo 3.0.4 docs"
---
# Runs and management

See what each run of a Halo Digital Human did, answer its questions, run or pause it by hand, export it for a colleague, or uninstall it.

::: say
> What did the news assistant do in its last run?

> Pause the news assistant for now.

> Run the news assistant now.

Halo checks that Digital Human's status and tells you, or pauses or runs it for you. Ask in the workspace the Digital Human belongs to.
:::

## All your Digital Humans {#directory}

Click **Digital Humans** on the left rail. **My Digital Humans** shows every Digital Human, grouped by status: **Needs you**, **Running**, **Standing by** and **Paused**.

- Search with "Search names, roles, or teams", or filter with **All teams** and **All workspaces**.
- When any Digital Human is waiting for you, **Handle all (N)** appears. Click it to open "Needs my attention" and see everything waiting for your decision in one list.
- Uninstalled Digital Humans are under **Removed** at the bottom of the page.

![My Digital Humans on the Digital Humans page: several Digital Humans grouped as Needs you, Standing by and Paused, each card showing its workspace and status](https://hello-halo.cc/docs/images/digital-humans/manage/directory.en.webp)

## One Digital Human's page {#person-page}

Open a Digital Human. The top shows its name, status, schedule, and last and next run. At the top right:

- **Chat**: talk to it (Digital Humans installed globally don't have this button).
- **Run now**: start a run right away.
- **Pause automatic tasks** / **Enable automatic tasks**.
- **Browser**: open the websites it uses, to sign in ahead of time.
- **⋮**: **Restart agent**, **Share**, **Export configuration**, **Move to another workspace**, **Clear Memory**, **Uninstall**.

Below are four tabs: **Work activity**, **IM sessions** (only with a bound bot), **Participating teams** and **Capabilities and settings**.

## See what it did {#work-activity}

**Work activity** is the Digital Human's record. Things waiting for you are at the top, and **Recent activity** is below. Use **Activity source** to show only teams, independent executions, conversations or version updates.

![A Digital Human's page: the chat, run-now and pause buttons at the top; Work activity then shows how recent runs went, what needs you, current team work and the latest run's result](https://hello-halo.cc/docs/images/digital-humans/manage/work-activity.en.webp)

Each run entry shows the result, the duration and the tokens used, and you can **Download** the files it produced:

- Click **View process** to see the whole run. While it's still running, you can add guidance in "Add a message to guide this run...".
- A failed run has **Continue**; click it to have the Digital Human carry on.
- **Not started** means a connection it needs isn't ready (not installed, turned off, waiting for sign-in, or failing). Follow the prompt to **Tools & Resources** to fix it.
- While a run is going, the top shows "Independent execution in progress", with **Stop this execution**.

## Answer its questions {#answer-questions}

When a Digital Human needs your decision, it pauses that piece of work and shows a question card:

1. Click an option, or type your decision in "Type your response...".
2. Click **Submit and continue this work**. Only this piece of work continues; its other automatic tasks are unchanged.

![A question card under Needs you: the question, two options and a reply box, then Dismiss this request, Close this work… and Submit and continue this work](https://hello-halo.cc/docs/images/digital-humans/manage/escalation-card.en.webp)

To skip it, click **Dismiss this request** (the work keeps going with no answer). To end that piece of work, click **Close this work…**.

Question cards appear in several places, and answering in any of them is the same: the top of **Work activity**, "Needs my attention", the **Tasks** panel, and system notifications. If the Digital Human has a bot, the question is also sent to you (the bot's owner) in a direct chat; just reply there in plain words, no commands needed.

While a Digital Human has a question waiting for you, its scheduled runs are skipped until you answer.

## Run now and pause {#run-pause}

- **Run now** works even when the Digital Human is paused, but not while a run is going or queued.
- **Pause automatic tasks** stops scheduled and event-triggered runs and drops queued automatic work. A run in progress, chats and reminders are not affected. Click **Enable automatic tasks** to resume.

## Stopped after repeated failures {#auto-paused}

After 5 failed runs in a row, Halo stops the Digital Human's automatic tasks. It shows up under **Needs you** with "Stopped itself after repeated failures". Check why the recent runs failed, fix it, then click **Resume work**.

## Chat with it {#chat}

**Chat** opens a new chat with it in its workspace; earlier chats are in the **Digital Humans** group of the **Conversation** list. Once a bot is bound, the **IM sessions** tab shows what people said to it in WeCom, Feishu or WeChat (read-only). Click **Continue in client** to carry a conversation on in Halo.

## Export and import {#export-import}

- **Give it to a colleague**: click **⋮ › Share** and choose **Export** to save a Digital Human package you can send by hand. Your colleague imports it under **Create Digital Human › Import**.
- **Export only the configuration**: click **⋮ › Export configuration** to download the Digital Human's YAML.
- **Publish to the Store**: choose **Share to Store** under **Share**; see [Publish to the Store](https://hello-halo.cc/docs/en/developers/store-publishing.html).

## Uninstall and delete permanently {#uninstall}

Click **⋮ › Uninstall**. Its work history is kept and the skills it brought are removed. You can open it later under **Removed** and click **Reinstall App** to bring it back.

Clicking **Delete Permanently** under **Removed** deletes its record, its conversations and its whole data folder, memory included. This can't be undone.

::: danger Halo doesn't ask again when you ask it to delete
If you tell Halo "delete the news assistant", it deletes it permanently right away, without the uninstall-then-confirm steps of the interface.
:::

## Limits {#limits}

| Item | Detail |
|---|---|
| Concurrent runs | Up to 10 independent runs at once across Halo; extra runs queue. One run per Digital Human at a time |
| Run length | No time limit; click **Stop this execution** if needed |
| Repeated failures | Automatic tasks stop after 5 failed runs in a row |
| Run process | The newest 200 runs of each Digital Human keep the full process; older ones keep only the result |
| Work activity | Kept for one year |

::: done
You can see each run's result in **Work activity**, and after you answer a question the card shows "Answer received" and the original work carries on.
:::

## Troubleshooting {#troubleshooting}

### A run shows "Not started"

A connection it declares (such as an MCP server) isn't usable. Follow the card to **Tools & Resources** and install, turn on or sign in to that connection.

More cases: [A Digital Human did not run](https://hello-halo.cc/docs/en/troubleshooting/digital-humans.html).

## Next steps {#next-steps}

- [Capabilities and settings](https://hello-halo.cc/docs/en/digital-humans/capabilities.html): every setting of a Digital Human, group by group.
- [Keep Digital Humans running](https://hello-halo.cc/docs/en/digital-humans/keep-running.html): how to set up your computer and Halo so Digital Humans work on time.