---
title: "Contact & Community: reach the Halo team"
description: "Join the Halo WeChat user group, report problems and ideas on GitHub, or reach the Halo team by email, X and Bilibili; plus where to ask what."
type: "reference"
audience: ["all"]
related: ["troubleshooting/index", "guide/what-is-halo"]
lang: "en"
canonical: "https://hello-halo.cc/docs/en/contact.html"
last_updated: "2026-10-19T00:11:17+08:00"
source: "Halo 3.0.4 docs"
---
# Contact

Join the Halo WeChat user group, report problems and ideas on GitHub, or reach the Halo team by email, X and Bilibili; plus where to ask what.

## Where to ask {#where-to-ask}

Picking the right place gets you an answer faster:

| You want to | Go to |
|---|---|
| Ask how a feature works | Ask Halo first; it reads these docs to answer you. Or see the [Help center](https://hello-halo.cc/docs/en/troubleshooting/) |
| Report a problem or suggest something | [GitHub Issues](https://github.com/openkursar/hello-halo/issues) |
| Swap tips with other users | The WeChat user group |
| Discuss open-source collaboration, or talk privately | Email |
| Follow new releases and tutorials | X and Bilibili |

## WeChat user group {#wechat-group}

Add WeChat ID **go2halo** with the note `Halo` to be invited to the user group. It discusses using Halo, AI tools and new releases, and the founder is in the group. When you ask about a problem there, mention your Halo version and operating system so others can help more easily.

## Report a problem {#issues}

Open an issue or suggestion on [GitHub Issues](https://github.com/openkursar/hello-halo/issues). Say what you did, what you expected and what actually happened, and attach screenshots if they help. Including the exact error, your Halo version and a diagnostics report saves a round of questions; see [Still stuck](https://hello-halo.cc/docs/en/troubleshooting/#get-help).

## Email {#email}

**imwangfu@gmail.com** (straight to the founder), for open-source collaboration or anything that needs a private conversation. Please report problems on GitHub Issues.

## X and Bilibili {#social}

- X: [@FlynnWayne_Wang](https://x.com/FlynnWayne_Wang), for Halo news.
- Bilibili: [Halo on Bilibili](https://b23.tv/ui9RldJ), for video tutorials and product introductions.

## Next steps {#next-steps}

- [Help center](https://hello-halo.cc/docs/en/troubleshooting/): find fixes by problem type.
- [What is Halo](https://hello-halo.cc/docs/en/guide/what-is-halo.html): what Halo can do for you.